Top Tips for Canceling Your Rei Order Successfully
There might be several grounds for which consumers may be required to cancel their order, for saying change in plan or getting a similar item that is more suited at an affordable rate, etc. Whatever the reason might be, if you are here, then surely you are looking for a means for Rei to cancel the order.
Rei (Recreational Equipment Incorporated) is an American online retailing store that deals with outdoor products (camping, climbing, fitness, traveling, etc) as well as clothing items for kids, women, and men.
Order once placed and confirmed on the Rei platform can neither be changed or canceled.
Let’s look into these topics in detail below to attain the required information on canceling Rei’s order.
Rei Adventures cancellation policy:
While shopping through the Rei store, once the button on ‘Submit’ has been clicked, the order receives approval from the Rei staff and the order gets processed. So no changes or cancellations are permitted after processing. The particular option is to initiate a return of the product once it gets delivered.
How to cancel a Rei order:
The sole method that can be considered as a try to cancel an order from Rei is to get in touch to the Rei Customer Service staff. This can be done over the phone and making a request to cancel the order.
- Call the Rei customer support phone number by dialing any of these: (1-800-426-4840) or (1-253-891-2500).
- Provide the details of the order such as order number, purchase date, information about the product, payment details, etc., and state the request to cancel the order.
* In case the request to cancel the order gets rejected by the Rei staff, then one can go through the company’s return process.
Working Hours:-
Monday to Friday (5 AM – 10 PM PT)
Saturday – Sunday (6 AM – 9 PM PT)
Rei Cancel Online Order Return Policy:
The return policy of Rei is both flexible and customer-oriented. It delivers its customers (with Rei membership) a 12-month return policy and a return policy of 90 days for non-members from the date of purchase.
Rei cancels order Refund Policy:
According to Rei’s refund policy, full refunds are initiated on the return order. Once the request for return gets processed then within an additional ten days from the return order, the money will be returned back to the customer bank account from the company.
Wrapping Up:
Thus, we hope by now you have earned a detailed idea on Rei how to cancel the order. It is suggested to be careful when placing an order, as canceling an order is not permitted by Rei. Customers can choose to return the item or can get in touch with the Customer Service team requesting to cancel the order or for other guidance.
Cancel order Rei: Frequently Asked Questions:
Rei does not permit for order cancellation once the order gets confirmed by the customer. Yet, customers can contact its support team over Phone by using the number available at their site.
Here are the different methods one can opt to get in touch with the support team:-
*Over Phone: 1-800-426-4840 (within US) and. 1-253-891-2500 (International calls)
*Through an Email
*By using the Contact Form (available at the official website of Rei)
*Visiting directly at the REI Store.
*By using Mail: Rei Customer Support Service; 6750 S. 228th St, Kent, WA 98032.
To return Rei order one can use the following process:-
*Return order to the Rei Store
*Return Order through Mail (Courier)
*Reaching out to Rei Support over the Phone
Once the return order gets processed successfully within ten additional days from the return date, Rei will credit back the refund amount to their customers.
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