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How to Cancel Your Bandai Namco Preorder?

Published :- 13 September 2024 By Alessia Tummino
How to Cancel Bandai Namco,

Placed an order with Bandai Namco but now changed your mind and want to cancel it, then as a Bandai Namco user it is quite necessary for you to have knowledge on the Bandai Namco cancellation and return policy and the method for Bandai Namco cancelled games.

Bandai Namco is a famous Japanese video game developer marking its position in the gaming industry known for its wide range of mobile games, arcade games, entertainment items, manufacturing toys, amusement park attractions, etc. over different genres. The platform comes up with frequent creative and innovative experiences for players across the world.

Yet if you desire for Bandai Namco to cancel 5 games then continue reading this page till the end.

Method: Bandai Namco cancel order:

One must note that orders once placed through the official website of Bandai Namco are generally not permitted to be canceled. It implies that, once a customer executes the checkout process and confirms the placed order, it cannot be canceled further.

Bandai Namco Store Cancel Pre-order:

Customers who had pre-ordered for a game on Bandai Namco are permitted to cancel the order within the permitted time period which is 14 days before the date of shipping.

One can submit a ticket to the support service team of Bandai Namco to proceed with the cancellation through the website of the company or contact the staff of customer service via chat support or an Email stating the need to cancel the pre-orders and ask for the required assistance.

Bottom Lines: 

Hence, we can sum up that canceling orders on Bandai Namco must comply with the terms and conditions of the company. The firm imposes a strict cancellation policy which may prevent the cancellation of orders once the placed order is confirmed. Yet, customers are permitted for some other alternatives like returning missing or damaged products within the relaxation time period of 2 weeks. So it is quite necessary to remain aware of the cancellation guidelines to avoid loss while making purchases.

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Bandai Namco cancelled: Frequently Asked Questions:

Can I cancel the Bandai Namco order after it is placed?

Generally, Bandai Namco does not accept cancellations after the order is confirmed. Yet customers are provided with options to return damaged items within the stipulated time frame.

How To Contact Bandai Namco Customer Service?

To contact Bandai Namco Customer Support Service you need to submit a ticket or reach out over email, twitter, or Chat option.

How to cancel a pre-order at the Bandai Namco store?

Customers can cancel an order from Bandai Namco within 14 days before the shipping date as per the cancellation policy.