1. Home
  2. »
  3. fitness
  4. »
  5. Easy Steps to Cancel...

Easy Steps to Cancel Your Genesis Health Club Membership

Published :- 14 December 2024 By Alessia Tummino
How to cancel Genesis Health Club,

Are the monthly fees for your gym prompting you to rethink renewing your membership with Genesis Health Club? As the name suggests, Genesis Health Club is the most recognized health club out there considering the fitness of individuals. The prices are relatively low, but certain plan advantages could increase. If you have decided to cancel your Genesis Health Club membership in order to avoid further charges, you are on the right page. By proceeding further we can assure you that you won’t be disappointed.

This article outlines the different methods Genesis Health Club to cancel membership. The Genesis Health Club cancellation policy of monthly subscription differs depending on the location and the plan selected. So do check with the Gym Manager to have detailed info about the agreement.

If you made up your mind to terminate the membership here’s a quick guide to make the process faster and smoother.

Genesis Health Club Membership Cancellation: Methods:

i. Cancel over the Phone

ii. Send an Email to cancel Genesis Health Club

iii. Cancel Via In-person

Now let’s look at the methods that have been explained in detail.

i. How Do I Cancel My Genesis Health Club Over the Phone:

Members who wish to perform Genesis Health Clubs cancel membership account by contacting the support staff can employ this method i.e. Cancelling over a Phone Call:

Step 1: From the registered phone number, dial the Genesis Health Club customer support number at (316) 691-5060.

Step 2: On getting the call connected, state the desire to cancel the membership to the representative and deliver the information of the subscription account such as name, phone number, email ID, membership ID, address, etc when asked by them to verify your account.

Step 3: Once the verification has been completed, the request will be processed.

Step 4: Make sure to understand the proceedings and terms and act accordingly.

Step 5: Lastly, ensure to get a confirmation email or text on cancellation of the subscription for future records.

ii. How To Cancel My Genesis Health Club Membership through an Email:

To employ this method on Genesis Health Club cancellation by sending an Email, go through these steps:

  1. Firstly, compose an email making a request to cancel your membership.
  2. In the Subject: mention as ‘Cancel Genesis Health Club Membership’
  3. Next, state the personal details and information related to the account such as name, contact number, membership details, and billing address, so that the staff can easily locate your membership and also write the reason for cancellation if desired.
  4. Then, draft the composed email to Mservices@genesishealthclubs.com: the official e-mail address of Genesis Health Club) to complete the process.

*A confirmation email will be sent to you upon completion of the cancellation process.

iii. How to Cancel A Genesis Health Club membership via In-Person:

The following instructions will help you to complete the Genesis Health Clubs cancellation process at ease:

  1. Visit the Health Club at the locale and go to the Front Desk to make a request for the cancellation.
  2. The staff present over there may ask some of the questions regarding the membership such as your ID, Email Address, Billing Address, Government Photo Identification, etc. for the verification of the account and also fill the Genesis Health Club cancellation form with the required information.
  3. Next, members can state the reason for canceling. Or can directly say that you are not interested in the membership.
  4. Once the cancellation has been confirmed, a confirmation email will be sent to you on the registered email address which needs to be kept carefully for future records.

Bottom Lines:

Hence, by now we can surely assume that through this guide you have clearly learned about the methods of canceling Genesis Health Club Membership at ease. One must not hesitate to make a cancellation if the subscription doesn’t meet the needs. It just takes a few minutes to request to cancel the membership by submitting a letter visiting the Health Club, over the Phone, or by sending an Email. It is suggested to contact the customer support executives for any confusion related to the membership and to obtain an instant solution to your queries.

Frequently Asked Questions:

How to Contact Genesis Health Club Customer Service?

To contact Genesis Health Club one can dial (316) 691-5060 or use the official email address at MServices@genesishealthclubs.com  to send an e-mail.

How much time does it take for Genesis Health Club to cancel a membership?

Generally, the cancellation process is completed within one week and a confirmation email is sent to the concerned member. In case, the time crosses a week then it is recommended to visit the Health Club for a direct conversation and guidance regarding the query.

Related Posts
How I Canceled Gold’s Gym Membership in 5 Minutes
Step-by-Step Guide to Cancel Lifetime Fitness Membership
How to Quickly Cancel Your Equinox Gym Membership
What is the process for canceling a Fanatics order?