Guide to Cancelling Your Winc Membership

Do you have a subscription with Winc that delivers rare pieces of wine to your doorstep? The company provides each member with wines as per user taste once they are into a paid membership. If you feel that the services offered have not been able to meet your expectations you can cancel it. You need to be aware of the cancellation policies so that the cancellation process runs smoothly.

This article is about how to cancel a Winc Subscription, letting you understand the norms and avoiding any confusion.

How do I cancel my Winc Membership?

There might be various reasons that led to cancellation such as – pricing, dissatisfaction with the selection of the wine, or the frequency of deliveries. 

The company offers two options to help customers cancel the account service: reaching the support team on the phone and using the Chat option.

How can I cancel my Winc Wine Subscription through a Phone Call?

1. The first thing to keep in mind is to gather the information related to the account.
2. Search for the service number for Winc on the webpage. If not, here is the number to get in touch with customer support -855-282-5829.
3. Try calling during working hours to reach the support team.
4. Wait to get the call to be answered.
5. Follow the instructions to connect to the appropriate department.
6. Once the call connects, request the agent to cancel the subscription providing a reason that you are not finding the membership beneficial.
7. Be prepared to provide the necessary account information for verification.
8. To ensure the cancellation has been processed correctly, request a confirmation email from the representative summarizing the details of the cancellation. 
9. This can serve as proof in case of any discrepancies.

Cancelling Winc Membership through Live Chat

Sometimes it’s difficult for customers to contact over the phone, leading to frustration. However, the company holds another option for user relevance. Here are a few steps to contact customer service through Live chat:

1. Visit the webpage and sign in to your Winc account using the correct login details.
2. Click on the Contact Us option.
3. Next, tap the Live Chat tab.
4. You will be forwarded to a page online where you can talk to a customer rep.
5. You might not be asked for the account details as you are on the page.
6. After that, request to cancel the service.
7. Ensure that you contact them during working hours. They were available from Monday to Sunday. You can check the timing on the website.
8. The customer representative will guide you through the cancellation procedure.
9. Ensure you receive confirmation of the cancellation.

If you do not wish to cancel then pick the option  “Skip a month” that pauses the subscription without canceling. Make sure to pause the service 48 hours before the next billing cycle. The option is available in the Membership section.

Conclusion:

Winc tries its best to provide better services to its customers. Still, they lack in some way that users expect to eliminate the service. Hopefully, this guide helps you to cancel the Winc service that you no longer need.

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Alessia Tummino

howtocancels.com, the pioneer, crafter, and founder, Alessia Tummino launched the online site as a guide for those navigating on cancellations of online subscriptions, simplifying the process. Alessia’s deep knowledge of the internet turned her out into an expert in cancellation processes. She built a community for digital freedom and howtocancels.com is a part of users’ journeys to break free from unnecessary subscriptions.