Cancelling Urban Air Membership Made Easy

Spending time with your kids can make you feel refreshed, keeping aside your worries. Urban Air Adventure and Trampoline Park is one such popular spot for toddlers to play along. They offer a subscription to get unlimited access to reality games for the little ones. You need to buy the membership and then you are ready to have your kid enjoy the numerous games.

However, in most instances, the interest of kids in games might change depending on age preferences and this is the reason why you may wish to cancel Urban Air membership with Urban Air Adventure.

Here is a guide that will help you go through the cancellation of Urban Air Membership

Can you cancel your Urban Air membership:

According to Urban Air’s party cancellation policy, cancellation of membership is possible after utilizing it for a year.  When attaining the membership, members enter into the contract for one year after signing the agreement that is clearly stated in the contract. Initially, the membership moves into a monthly subscription after the expiration of the contract. You can easily go with the Urban Air membership cancellation agreement after making the 12th month payment for the year.

Some of the points that you need to take care of on Urban Air cancel membership:

• Check the date of payment at least there should be a gap of 10 days prior to the date of your next pay, otherwise, you may end up paying again for another month.
• The company provides an option to increase your contract for another one year If you upgrade the membership or add a person.

How to cancel Urban Air membership online after 12 months:

Urban Air allows members to cancel their membership online. There are not many options available for them like calling over the phone or sending an email or fax to terminate the membership. 

The steps involved in Urban Air membership cancellation are as follows:-

1. First, click at www.urbanair.com/membership/ to enter into the official website of Urban Air.
2. Next, you will find a form where you need to enter details like full name, contact number, email address, zip code, and Urban Air Location nearest to your location.
3. Now, click on the ‘Please Contact Me About’ tab and a list of options will pop up. From there pick the option on ‘Change/Upgrade Existing Membership’.
4. Mention the reason for canceling the membership.

Note:

*You need to have patience as this might take time to deliver a response from the company.

*This may take up to 10 working days to effect the cancellation and the payments that are due will be deducted. In case you do not follow the 10-day period between the two billing cycles you will be asked to pay extra.

How do I cancel Urban Air Membership before 12 months within the agreement:

1. If you want to terminate the membership prior to your 12-month period, you need to provide evidence of shifting your place or death or any severe injury.
2. Write a message with the valid reason for cancellation and send it to privacy@urbanairparks.com. Also make sure to include a handwritten letter from the doctor, or the contract please, or an obituary.
3. Another option is to send the letter using the mail method.
4. Urban Air, Attn:
   Membership Support, 2350
   Airport Freeway,
   Suite 505,
   Bedford,
   Texas 76022.

Urban Air membership cancellation is approved if the new location does not have any Urban Air. In case the location is within 25 miles and Urban Air is located in the area your application for terminating the membership will be canceled thereon.

Penning Down:

The agreement on Urban Air membership is quite rigid and the process of cancellation is not as straightforward as seen. The platform delivers only one mode to cancel Urban Air. Members can email the Urban Air support service at privacy@urbanairparks.com and need to ensure to provide the details of the membership and the account details as well in the email on the other hand, one can get in touch with customer service through Urban Air cancel membership phone number or Contact Us tab present on its website.

Frequently Asked Questions:

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