Are you considering switching your Total AV Subscription to a different service? If you are unsure about cancellation policies, ending your plan might seem challenging. However, this page provides the information you need to effectively cancel your subscription.
Facing difficulties in canceling your AV Subscription! What is the worry about when we are at your back with the resolution? Continue reading the blog till the bottom of this page to attain more information about canceling your Total AV subscription.
Total AV AntiVirus cancellation: Methods:
i. Cancel Online via Website
ii. Cancel via an Email
iii. Cancel over the Phone
iv. Cancel On PayPal
v. Cancel through iOS Device
Let’s now look into these methods in detail below.
i. How to cancel Total AV Online through the website:
Here it is on cancel Total AV through online via the Website:-
- Open the Total AV official website at https://www.totalav.com/ cancel the subscription and then enter the required details to log in to the account.
- Select on ‘Account’ tab and click on the ‘My Billing’ section.
- Next, under the tab of ‘Payment Method’, tap the button on ‘Manage’.
- In the next step, hit on the ‘Manage Billing Preference’ option and select the desired button to the ‘Disable Auto-Renew’ option or ‘Cancel Total AV Account’.
- A code of verification will be sent to you, which must be provided back for identity confirmation.
- A list will appear on the screen which will show the services and benefits that will be lost on cancellation of the membership.
- Now, choose the ‘Cancel My Account’ button to continue.
- Further, go through the instructions prompted on the screen to complete the process of cancellation.
ii. How do I cancel my Total AV Subscription by sending an Email:
The steps for Total AV to cancel a subscription by sending an Email to the customer support team are as follows:-
- Compose an email, making a request to cancel the membership account from the registered email address.
- In the subject section, type ‘Cancel Total AV Subscription ’
- Next, make sure to add the information of the subscription account such as name, address of billing, email ID, and contact number along with the cancellation notice with a valid reason for cancellation.
- Then, ask to send a confirmation email on the cancellation of the subscription and further forward the composed email to the Total AV customer support service at cancel@totalav.com.
- The support team will look into the request and will get back to you through an email.
iii. How do I cancel my Total AV subscription Over the Phone:
One must follow the below steps on Total AV cancellation over Phone:
- Dial the Total AV customer support phone number at 833 201 8681 from the registered contact number.
- On getting a response from the other side, talk to the executive to cancel the account of subscription with Total AV.
- Provide all the information of the subscription account when asked by the agent to locate the account.
- Go through the prompts instructed by them and ask them to send you a confirmation email of the cancellation as a reference for the future.
iv. How to cancel a Total AV account On PayPal:
Following are the steps to cancel through PayPal:-
- Firstly, visit the website of www.paypal.com and then log in to the account.
- Next, click on the section of ‘Recent Activity’.
- Now, click on the ‘Payments’ section.
- In the next step, select ‘Manage Automatic Payments’ under the dashboard of Automatic Payments.
- From the pop-up list of the subscription that contains the subscription purchased by the member, select on ‘TotalAV’ option to cancel the subscription account.
- Lastly, hit on the ‘Cancel’ option and again click the ‘Cancel Automatic Payments’ to proceed with the cancellation and it will be done.
v. How to cancel Total AV subscription on iPhone:
In order to cancel my Total AV subscription account through iPhone/ iPad follow the steps below:
- First, go to the ‘Settings’ application on the iOS device.
- Click on the ‘UserName’ which is located at the right top of the page.
- Now, in the Apple ID, hit on the ‘Subscriptions’ section.
- In the next step, choose ‘Total AV’ from the subscriptions list to cancel.
- Further, click on the ‘Cancel Subscription’ button and confirm the cancellation to complete the procedure.
Refund: Total AV Cancel Account:
Although Total AV provides a guarantee of money-back to its customers, it relies upon how the subscription has been purchased.
* On Annual Plans, members are offered a full refund proposal upon canceling the membership within 30 days of attaining the subscription.
* On Monthly Plans, members are offered a full refund proposal upon canceling the membership within 14 days of attaining the subscription.
* Gift Card or Pre-paid Subscriptions Purchases, which are somewhat exceptional circumstances are dealt with in quite a different manner and are with a full refund proposal upon canceling the membership within 14 days of registering the subscription on TotalAV.
Wrapping Up:
Canceling subscriptions that are not in use is quite a common case. The firm provides different options for customers to opt in order to cancel their subscription to TotalAV. Just ensure to go through the steps correctly and be more careful while providing details related to the account to avoid any sort of hassle. If one still has doubts then directly contact the customer support team over the Phone for assistance.
Frequently Asked Questions:-
Yes, members of TotalAV are provided with a refund depending on the time one requests to cancel the subscription. One can request a refund through email at billing@totalav.com.
To contact Total AV Customer Support Service staff members can dial the phone number at 833 201 8681 or can visit the Customer Support Page through the Total AV Website.
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