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How To Cancel An Order On Poshmark?

Published :- 19 February 2024 By Alessia Tummino

If you have a change of mind and wish to reconsider your recent order at Poshmark, you can make a cancellation request for the order placed. Poshmark buyers often face challenges, as sales on the platform are typically final, except in specific circumstances. 

In this blog post, we will be discussing the process of cancelling an order placed at Poshmark.

Let’s have a brief on Poshmark:

Poshmark is a widely used online platform enabling users to purchase and sell apparel, and other home items. Also offering quality-based products along with the option to cancel the order after making the purchase.

How to cancel Poshmark Order

Customers always might feel that the order cannot be cancelled once placed. But Poshmark confronts their customers that orders can be cancelled if made within 3 hours from the time of ordering. Cancelling an order on a Poshmark offer is possible by requesting the sellers and putting a full stop to the purchase on your behalf with the condition that orders are not shipped.

Cancelling Poshmark Order within 3 hours of purchase:

  1. Open the Poshmark app or visit the website.
  2. Enter the Login details and move to the homepage.
  3. Tap on the Profile tab, scroll to My Purchases, and select it.
  4. The purchases will be seen in the History section.
  5. Tap on the Problems, next, choose Order Inquiry, and pick the Cancel Order tab.
  6. Pick the cancellation reason from the listed option.
    • Order delayed
    • Order not describe
    • Accidental purchase
    • Contact support care
  7. Select Accidental Purchase and confirm the cancellation. After that, click the Submit tab. Thus the order will be cancelled.

Once the cancellation is confirmed, the money will be refunded using the mode of payment. 

Cancel the Poshmark order after the scheduled time:

The cancellation period is up to 3 hours from the time of purchase. If you fail to cancel within the given time your order cannot be cancelled. Then you need to contact the service center to provide you with the assistance.

Cancel Delayed Poshmark Order:

You opt to cancel an order due to a delay in delivery. Still, you will be offered 7 days and items are not yet shipped.

You will receive another day to cancel the purchase. Contact the support system and inquire about the delay. If you still wish to cancel the order select the option Delayed Order and proceed with the cancellation. Refund money will be credited to the required account in 2 working days.

In some cases, there is a delay in the order but neither the buyer nor the seller have not cancelled the order. Then the company waits for 21 days and after that cancels the order.

How to cancel an offer on Poshmark:

If you have made an offer on Poshmark for an item like the Coco Tee, thinking $29 is expensive, and the seller accepts, the deal made is final. Even within the first 3 hours, buyers cannot cancel such purchases. The only option is to contact the seller and request cancellation. 

How Poshmark Orders Cancelled by Seller

Certainly, Poshmark sellers cancel the order before shipping the items for numerous reasons:-

  • Out of Stock
  • Errors in listing  
  • Item damaged
  • Changes in the mind of the seller

In such situations, a full refund is allotted to the customers, providing the reason for cancellation.

Conclusion:

Cancelling an offer on Poshmark might appear challenging, but this guide is for those seeking a cancellation without facing penalties. Once the order is cancelled, you will receive a refund through the payment method you used.

FAQs

Can I cancel a Poshmark order?

Yes, you can cancel the Poshmark order, but it must be done before the seller dispatches the product.

What is the charge for cancelling the order?

There is truly no charge for Poshmark order cancellations. But make sure to cancel the item before shipping.

How to cancel a Poshmark order?

Click on the Poshmark account
Select the order to be cancelled
Choose Cancel Order
Lastly, tap on the Confirm tab.

How much time does it take to obtain a refund after cancelling the Poshmark order?

Refunds are processed promptly, and the time it takes to appear in the account relies on the payment method.

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