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How to Cancel HelloFresh Subscription: A Complete Guide
Did you get a subscription to HelloFresh to skip a part of your daily cooking and give your stomach something authentic and healthy food experiences? Or learned to prepare healthy meals by watching YouTube videos on cooking and trying to explore different food items to satisfy your hunger. Then, we are sure you too want to cancel HelloFresh, so as to save the money spent on the subscription fee.
HelloFresh is among the well-known food-kit delivery platforms in the United States. It delivers recipes for different varieties of meals along with pre-portioned ingredients that are commonly used while cooking at home thereby saving time thinking what one needs to eat and shopping for groceries as well.
But now that you have changed your mind and wish for a HelloFresh cancel subscription, then this blog will surely help you in doing this.
Cancelling HelloFresh subscription: Points to Remember:
Before one moves ahead to the methods on the HelloFresh cancel plan, it is necessary to remember certain points to avoid any confusion when going through the procedure. Here are some of the points that need to be kept in mind:
- The HelloFresh Meals works on a weekly subscription and it gets renewed every week. So to prevent unwanted fees, one must ensure to cancel the subscription before the upcoming billing period.
- Be informed of the renewal billing date of the subscription to avoid skipping the cancellation of the deadline.
- On canceling the subscription account, one might lose the accessibility of any credits or pre-paid meal deliveries.
How to cancel HelloFresh: Methods:
The methods members can follow to cancel subscriptions comprise both online and offline modes. These are:-
i. To cancel through the Website
ii. To cancel through the App
iii. To cancel Over the Phone
i. How do I cancel HelloFresh through the Website:
Here are the steps one must follow to cancel a HelloFresh subscription Online through the website:
- First, visit the official website of HelloFresh and then log in to the account by entering the required credentials.
- Next, tap on the ‘Profile Name’ located in the top corner of the displayed page.
- Click on the ‘Account Settings’ section.
- Now, scroll below and locate the ‘Plan Settings’ tab.
- Then, hit the option on ‘Cancel Plan’.
- Further, go through the instructions prompted on-screen to confirm the cancellation of the subscription and to complete the procedure.
ii. How to cancel HelloFresh on App:
The steps to canceling a subscription to HelloFresh through the Mobile App or on iPhone are as follows:
- Firstly, launch the HelloFresh app on the mobile device and ensure to sign in to the subscription account.
- Next, navigate to the ‘Account Settings’ tab.
- In the next step, locate the ‘Subscription Details’ tab or the ‘Plan Settings’ section.
- Now, click on the ‘Manage Subscription’ option or hit the ‘Cancel Plan’ tab.
- Finally, follow the prompted on-screen instructions to confirm the cancellation of the subscription.
iii. How do I cancel my HelloFresh subscription over the Phone:
For HelloFresh cancel subscription over the Phone here is what you need to do:
- First, from your registered phone number, dial the HelloFresh Meal Customer Service phone number at +1 (646) 846-3663.
- On getting the call connected, state the desire to cancel the membership to the representative and deliver the details of the account like name, billing ID, registered email ID, and phone number when asked by them.
- Once the verification has been completed, the request will be processed.
- Make sure to understand the proceedings and terms and act accordingly to it.
- Lastly, ensure to get a confirmation email or text on completion of the cancellation of subscription account.
Working Hours:- 7-7CST Monday to Friday.
In addition to this, members can send an email to the customer support staff at hello@hellofresh.com, to get further assistance on the queries related to the membership.
Summing Up:
We hope, that now you have attained an idea of how to proceed with the request for cancellation on HelloFresh Meals and that all your queries have been answered. The company provides an easy straightforward online as well as offline means to cope with the process of cancellation for its members. It is suggested to get in touch with the customer support team for any assistance while performing the cancellation.
Frequently Asked Questions:
The different methods through which members can easily follow to cancel the subscription are: Cancel via the website, through the HelloFresh mobile app, and over the Phone.
The most recommended modes to get in touch with the customer support staff is over the phone at +1 (646) 846-3663 or by sending an email at hello@hellofresh.com.
The refund policy on HelloFresh is not accurately stated so one must reach out to the support team over Phone or email to attain a clear view on receiving refund from the company.
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