How to Cancel Your Petco Vital Care Subscription: A Complete Guide

Is the service Petco Vital Care paid plan not as satisfactory as expected and you no longer feel the need for the Petco wellness subscription for your pets thereby looking to cancel the subscription? Then you are at the right page.

Reading this blog will let you learn the various means to get rid of the subscription and save spending bucks on the subscription fee.

Now let’s move to the middle of this article.

Important points to note on canceling Petco Vital Care:

Listed are some of the essential points that one must know before heading to Petco Vital Care to cancel.

• In general, Vital Care Petco Premier provides its members with a 12-month agreement. So on cancelling the membership during this time frame may get charged with a certain prorated fee or might lose accessibility on the benefits on the unused period.
• Petco Vital Care gets automatically renewed after every year. So it is recommended to cancel Petco Vital Care before the end of the ongoing billing cycle inorder to avoid any unwanted billing charges.

i. How do I cancel Petco Vital Care Online through the Website:

To cancel Vital Care Petco via online, at first one needs to ‘Turn Off’ the Auto-Renew option from the account section. Once it is done, follow the below-mentioned steps:

1. Firstly, visit:- https://www.petco.com/ Petco’s website or open the Petco app on your device.
2. Next, enter the required credentials to log in to Petco’s subscription account.
3. Now, click on ‘Account’ tab located at the upper side of the displayed screen.
4. In the next step, navigate to the ‘Vital Care Premier’ section.
5. Select the option shown on the screen to disable the auto-renew service under the Vital Care Premier section.
6. Then toggle switch into the ‘Off’ mode to disable the auto-renewal setting.
7. Further, on clicking ‘Yes, Turn Off Auto-ship’, members can confirm the desire to cancel their Petco Vital Care subscription.

ii. How do I cancel my Petco Vital Care Over Phone:

Here are the steps one must go through on Petco to cancel Vital Care over the Phone:

1. Dial the Petco Vital Care customer support cancel contact number at 858 657-2035 through the registered phone number.
2. Talk to the customer service staff stating the need to cancel the membership.
3. Next, provide the correct information of the membership account such as name, phone number, membership ID, billing details, and email address, so that it becomes easy for the other side to easily locate the account. With it, you can state the cancellation reason if desired.
4. Once it is done, take note of the prompts and ask for a confirmation email from the other side on successful cancellation.

Note: It is necessary to take care of the time of making the request. The safe time considered to make the request for cancellation is before the end of the ongoing billing period to save unwanted charges.

iii. How to cancel my Petco Vital Care by sending an Email:

Following are the steps one needs to obey on Petco Vital Care Premier cancel by sending an Email:

1. First, compose an email requesting to cancel the membership through the registered email address.
2. Next, in the subject box type as ‘Cancel Petco Vital Care Subscription’.
3. Pen down all the information of the subscription: member name, phone number, registered email ID, billing details and the membership ID. In addition to this, also mention the reason for cancellation in the email as a support to your request.
4. Draft the email to the official email address of Petco Vital Care at vitalcarepremier@petco.com. 

Note: You may need to hold for a while to get confirmation of the membership cancellation through email from the company’s side.

Penning Down:

Everyone wants to give the best to their pets. Yet if the services are not satisfactory, the methods to cancel Petco Vital Care membership is quite easy and straightforward. Members are offered with three options to pursue as preferred in order to cancel the subscription. For any further query you can get in touch with Petco Vital Care Premier’s customer service staff, the flexibility of the support team ensures to provide you a smooth and steadfast experience whether users continue or cancel the subscription.

Frequently Asked Questions:

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