What is the process to cancel Public Storage?

Public Storage, a company known for its wide-reaching services offers self-storage units for rent throughout the United States. Starting from lockers of minimal size to spacious ones capable of accommodating the items that you rarely use. Indeed, it is a smart decision to get a rented space to store your units either online or at any of the stores that offer such services. But is not always your decision on the right track, at one point you wish to have the account canceled.

If you feel that you don’t want the account and are looking forward to canceling the Public Storage account, here is a simple guide to help you out with your cancellation process.

Points to Remember:

There might be different reasons for canceling the Public Storage Account. Whatever the reason, you might face the headache of getting your stuff shifted to a different location on canceling the account. In case you made up your mind to cancel the account, there are a few points to note in order to get a smooth cancellation.

• Users need to understand that Public Storage deals on rent agreements rather than subscriptions. The account gets canceled when requested. If you wish to rent the storage you need to Public Storage after canceling you need to follow up the whole process again.
• Members who wish to cancel their Public Storage Account must get in touch with the service center stating that they no longer wish to rent out. cancel public storage
• It is necessary to check the agreement and contact the support team to proceed with the cancellation process. Also, inquire about any fees due or owed.
• As per Public Storage cancellation policy, the period of cancellation notice is mainly 30 days prior to making the request to cancel. This date might vary and needs to be confirmed as mentioned in the rental agreement.
• Make sure to keep a record of the agreement when signed. This serves as proof to deal with the cancellation of the Public Storage Account.

How to Cancel Public Storage Unit: Methods:

Public Storage follows a smooth cancellation process. Users can cancel the account anytime as mentioned in the rent agreement. There are different methods obtained to follow the Public Storage cancellation:

i. Cancel Online

ii. Cancelling via Phone

iii. Cancel the account via Chat.

iv. Cancel over a Mail 

i. How to cancel Public Storage Online:

The Public Storage cancel reservation process is quite simple to follow. Take a look at the points discussed below that are to be followed before heading on to the Public Storage cancel unit:

* The very first and foremost thing is to check the items if they are placed in the same order and if not even one item is misplaced. Users need to vacate the space once the request to cancel the Public Storage reservation account has been placed.

* Next is to keep the place clean and tidy after all the items have been taken out so that the other person who rents it can move in without any problem.

* Then one needs to remove the lock or any password set while renting the storage. 

* After following the above three steps now one can contact the Public Storage team letting them know that you have vacated the storage. Once informed the team will ask you to follow up the other instructions to complete the process.

Here are the steps on Public Storage how to cancel:-

1. Visit:- https://www.publicstorage.com/ the official website of Public Storage through the preferred web browser on your device.
2. Next, move to enter the ‘Login’ details.
3. Now, click ‘My Storage Units’ and select the date to move out by clicking on the ‘Schedule a Move-out Date’ option.
4. After this, you need to visit the place and complete the closing procedure. Once completed the release of the security deposit will be commenced.

ii. How to cancel my Public Storage over the Phone:

In order to cancel a Public Storage account over the Phone you can go through these steps just make sure to have all of the necessary documents ready before contacting the agent on the phone:

1. Dial -888-797-6980 using the registered ID. 
2. Once the call gets connected, ask the rep that you want to cancel the account.
3. Next, provide your identification and other account details to move further with the process 
4. Lastly, inquire that your account is canceled and request a confirmation email for the future reference.

Working Hours:-

Monday to Saturday from 5 am – 10 pm and On weekends 5 am – 9 pm.

iii. Can you cancel Public Storage at any time through Live Chat:

To get through the cancellation via the Chat option available on-site follow these steps:

1. Firstly, head to the web portal at Public Storage.
2. Next, move to the bottom right and tap the option on ‘Chat With Us’.
3. In the next step, type the Username and Email ID in order to initiate the conversation.
4. Then make a request to cancel the Public Storage contract. Also, provide the relevant documents to make the process easier and faster.
5. Lastly, ensure to ask for the receipt confirming the cancellation.

iv. How to cancel Public Storage by sending  Mail:

To cancel a Public Storage contract one can even use this method i.e cancellation by writing a mail. The steps are:

• Compose a letter mentioning the request to cancel.
• Next, under the subject section state as ‘Cancel Public Storage Account’.
• Also, state the reason for cancelling which should be a valid one including the necessary details of the account.
• Now take the letter and send it to the address at:
  • Public Storage,
    P.O. Box 25050,
    AQGlendale, CA 91221-5050.

Refund: Public Storage Cancellation:

According to the Public Storage cancellation policy pdf on refund, it is not conventional if the cancellation is in the mid-period of your termination period.

• The rental contract states that you need to pay the rent for the entire time frame regardless of the length of time you wish to utilize the unit.
• Refunds may be offered in prorated form. If one cancels the account before the end period then they will get the refund for the unused remaining days.
• Security deposits are refunded back upon completing the canceling process. Take a look at the contract and check for the outstanding fees if any.

Bottom Lines:

Public Storage allows you to rent storage to keep your items safe. The problem of moving from one place to another with your baggage can be hectic but if you have subscribed to a Public Storage account you can easily rent space and keep your belongings that you rarely use. If you wish to have the account cancelled follow the points and the methods utilized to complete the process that are discussed above. It is also recommended to have a chat with the support system to get a better understanding of the norms if you face issues upon canceling.

Frequently Asked Questions