How to Cancel Your OnStar Subscription – Step-by-Step Guide

Do you feel stressed out when canceling a subscription that you no longer use? If you are in such a situation that you are unable to cancel your OnStar subscription. This page will help the readers understand how one can make an exit from the plan and get their refunds.

OnStar Cancellation

OnStar, a General Motors subsidiary, offers subscriptions for vehicle security, navigation, and hands-free calling with headquarters in Detroit, Michigan. Their services are offered in different regions like Canada, the US, Mexico, Europe, Argentina, China, and Brazil.

How do I cancel my OnStar Subscription?

There are not many options to cancel the subscription with OnStar and this is the reason why cancellation creates problems. Because you cannot reach the customer team in case you are lucky enough.

Still, the company provides a telephonic feature for users to understand and resolve their customers’ problems.

OnStar Membership Cancellation using service Phone Number

To cancel the ongoing subscription, you will find only one option i.e. contacting on the phone. Here are the simple steps that will lead through the cancellation process:

1. Dial -1-888-466-7827. Before making a call get ready with all the necessary documents.
2. The call might not get answered in one ring. So, be patient and try two or three times to get in touch with the support team.
3. Once the call is answered. Request the rep to cancel the service plan.
4. The rep might convince you to stay in the membership showing other benefits. If you made up your mind to opt out of the subscription then you can just cancel it.
5. You will be asked some questions regarding the subscriptions. Once verification is complete, cancellation will be done in less than 2 minutes.
6. Also, inquire about a refund if there is any, or whether the account is eligible for it or not.
7. Request a confirmation message from the company to save it for future reference. In case, if there is a fault in the account or the account still charges for previous subscriptions, you can tackle submitting the proof.

There is also a button available in your vehicle which you need to press to contact the agent at OnStar without dialing the service number.

Note:-

If you change your decision after cancellation, pay a reactivation fee to initiate the account. OnStar might track your vehicles even if they are canceled. So, remove the device from the car which is located at the left or right rear wheel.

Refunds on OnStar

Refunds on OnStar are prorated and made in the previous month following the terms and policies. The refunds cover the unused months and any prepaid remaining days unless the vehicle’s purchase or lease price already incorporates OnStar service costs or if the service terms indicate an exception.

Wrapping Up

Hopefully, reading this article you can easily eliminate the service subscription. You need to have patience because sometimes the rep who answered your call might be rude and will not be able to solve your issue.

FAQs

Alessia Tummino

howtocancels.com, the pioneer, crafter, and founder, Alessia Tummino launched the online site as a guide for those navigating on cancellations of online subscriptions, simplifying the process. Alessia’s deep knowledge of the internet turned her out into an expert in cancellation processes. She built a community for digital freedom and howtocancels.com is a part of users’ journeys to break free from unnecessary subscriptions.