Cancel Your Massage Envy Membership: A Stress-Free Guide

Are you moving to a new location and need to cancel your fitness subscription with Massage Envy or do you have some other reasons to get the subscription to end? If this is so then this page will let you learn the various details regarding Massage Envy cancel membership seamlessly.

Massage Envy is a well-known fitness chain around the U.S. that mainly aims to provide stretch therapy, skin care, and massage services.

But if you have made up your mind to cancel Massage Envy membership then continue to read it till the bottom so as to avoid any sort of hassle when heading to the cancellation.

Points to Remember:

• As per Massage Envy’s cancellation policy, the club delivers its members with a minimum notice period for cancellation. In general, this period ranges from one billing to three cycles depending upon the type of membership.
• There are both online and offline modes that the members can opt to cancel Massage Envy membership.
• No refunds will be provided upon canceling the subscription.
• Once the membership has been canceled all the services, unused credits, and benefits associated with the subscription will be stopped.

Methods: Cancel Massage Envy Account:

There are two such methods through which members can easily proceed to the process of cancellation. These are:

i. To cancel In-Person

ii. By sending a Cancellation Email 

Let’s look at these methods in detail.

i. How to cancel a Massage Envy membership in In-Person:

The steps for Massage Envy membership cancellation by visiting directly to the nearest location are as follows:

1. Visit the Massage Envy center nearby to your location and carry with you a letter of cancellation.
2. Move to the helpdesk, submit the letter, and ask the staff present over there to cancel the membership.
3. The staff will provide a form where you must fill in the details of your account such as name, agreement number, Massage Envy membership ID, and registered phone number. So make sure you carry with you all the documents related to the membership account.
4. The staff will then verify the details provided by you and will process the request on Massage Envy to cancel your membership.
5. Also, make sure to ask for a receipt from the staff as confirmation of cancellation.

ii. How do you cancel a Massage Envy membership through an Email:

For Massage Envy cancellation over the Phone here is what you need to do:

1. Compose an email, making a request to cancel the membership account from the registered email address.
2. In the subject section, type ‘Cancel Massage Envy Membership’ 
3. Next, make sure to add the information of the subscription account such as name, address of billing, email ID, and contact number along with the cancellation notice with a valid reason for cancellation.
4. Then, ask to send a confirmation email on the cancellation of the subscription and further forward the composed email to the Massage Envy customer support service at guestrelations@massageenvy.com. 
5. The support team will look into the request and will get back to you through an email.

How to cancel Massage Envy Cancellation Fee:

Massage Envy charges a cancellation fee depending on the time when the cancellation request has been placed. So make sure to keep in mind the below-mentioned points before placing the request for cancellation.

* On cancellation of the appointment before 24 hours from starting the session no cancellation fee will be charged.

* On cancellation of the appointment on the same day of starting the session, then a cancellation fee of 50% of the scheduled service will be charged to the members.

Refund: Massage Envy cancellation membership:

According to Massage Envy cancelation policy on refunds:-

• * There are no refunds for canceling subscriptions in the middle of the billing period.
• There is an exception on refunds if members have made a purchase of Massage Envy packages. The refund amount depends on the package terms and conditions.

Penning Down:

Hence, we can surely assume that through this guide you have clearly learned about the methods of Massage Envy cancellation at ease. One must not hesitate to make a cancellation if the subscription doesn’t meet the needs. It just takes a few minutes to request to cancel the membership by using the cancellation form or sending an email. It is suggested to contact the customer support executives for any confusion related to the membership and to obtain an instant solution to your queries on Massage Envy cancellation.

Frequently Asked Questions:

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