How to Quickly Cancel an Order on the McDonald’s App: A Complete Tutorial

Do you want to cancel McDonald’s mobile order? If this is so, then we would like to inform you that customers cannot cancel orders from the McDonald’s app but have other options available through which they can easily cancel McDonald’s mobile orders.

Points to Remember:

Before heading towards ‘How to cancel a McDonald’s mobile order’, we shall look upon certain points that one needs to keep in mind.

• First is that McDonald’s does not permit its customers to McDonald’s app cancel orders through its app. But you can directly contact the restaurant to cancel.
• The contact numbers to reach out to the restaurant can be located at https://www.mcdonalds.com/us/en-us/restaurant-locator.html on this page. The executive will guide and can assist to process the refund on the canceled order.
• After contacting the eatery, make sure to immediately contact the bank. As they might offer a helping hand to remove charges from the account.

Let’s look into the process on How to cancel an order on the McDonald’s App.

Can I cancel McDonald’s mobile order:

1. As already mentioned, orders once placed cannot be canceled through the app. Customers can reach out to the restaurant from where the food was purchased over the Phone for this concern.
2. Locate the phone number by using the restaurant locator option.
3. Upon getting the response, ask the agent to cancel the order and also enquire to get the refund as the order cannot be picked up.
4. Then contact immediately the bank through which the payment has been made as they will assist in removing charges from the account.

How to cancel McDonald’s mobile order if order is in Pending status:

In case the order placed is still in pending status then customers can follow these steps:-

1. Remove all the products from the cart.
2. In case, the order has not officially been placed till now, then click on the bag icon (brown in colour) located at the right top corner of the McDonald’s app.
3. Hit on the ‘Edit’ option. 
4. Next, tap on the ‘Delete’ button to clear the cart.
5. Now, select the ‘Save’ option located at the bottom of the displayed page.
6. In case, an order has been charged from your bank account, then get in touch with the bank by calling to remove your charges.

How to cancel a McDonald’s mobile order on Food Delivery App:

If food has been Ordered from Uber Eats:-

• Click on the ‘Orders’ section.
• Next, hit the tab on ‘Upcoming’.
• Locate and select the order that is required to be canceled.
• Tap on the ‘Help’ tab which is on the right top corner of the page.
• Hit the ‘Cancel Order’ button and then once again click on the ‘Cancel Order’ option to confirm the cancellation.

* Refunds can be processed by Uber Eats only when the order has been canceled before it is accepted by the restaurant.

* Customers can even visit the website of Uber Eats and can contact the support staff to cancel the order. 

How to cancel a McDonald’s order if food has been Ordered from DoorDash:-

• From the ‘Orders’ section, choose the order which needs to be canceled.
• Click on the ‘Help’ tab and hit the ‘Cancel Order’ button.
• Next, follow the instructions displayed on the page to confirm the order cancellation.

* If the restaurant has not made the confirmation of your order or Dasher is not assigned then a full refund may be initiated to the customers.

* If any one of the above has been confirmed or assigned then customers will be eligible to receive a partial refund.

How to cancel an order on the McDonald’s app If food has been Ordered from Grubhub:-

1. Click on the ‘Orders’ section and click on the recent order.
2. Hit the ‘Help’ tab.
3. Select the ‘Cancel Order’ option from the drop-down list.
4. Enter the reason to cancel and then click on the ‘Chat With Us’ tab.
5. The chat screen will appear and it will connect to the Grubhub support.
6. The support staff will review the order and will inform you about the status of the order as it can be canceled or not permitted to be cancelled.
7. Customers can dial to the GrubHub customer support phone number at 1-877-585-7878 to enquire about getting a refund.

Penning Down:

Hence we came to know that McDonald’s does not permit McDonald’s App to cancel orders through the app. Still, it provides an alternative option to deal with the cancellation i.e. to contact the restaurant from where the order has been placed. Just ensure to make cancellation without wasting much time. As once the order gets confirmed and the delivery has been assigned then refunds on such cancellations are quite hard to achieve. So take your decision as early as possible. It is suggested to directly contact the restaurant over Phone for an instant solution to your concerns.

cancel an order on McDonald’s App: Frequently Asked Questions:

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