Gamers are eager to have the latest gadget and proceed with pre-ordering the Xbox series and you want to have it cancelled. Here, the guide will let you understand the cancellation policy along with different manners of cancellation.
How to cancel a Digital Pre Order on Xbox One?
In the world of gaming, preordering games of the Xbox series is a beloved habit for many gamers. However, life’s twists and turns might lead you to reconsider the preorder. Understand the Xbox’s policy, which permits pre-order cancellations before the game’s release. Check the release date to avoid inconvenience.
Let’s have a look at the methods to cancel Pre Order Xbox:-
How to cancel a pre-ordered game on Xbox One on the website
The steps that will help you to cancel the pre-ordered game:-
- Go to the website using the browser.
- Next, sign in to the account with the credentials.
- After that move to My Account following the Billing section.
- Search for the pre-order in the Orders section.
- Now, select the Cancel tab next to the Pre-Order Xbox.
- Click on the Confirm tab, and complete the cancellation.
How to cancel a Digital Pre Order on Xbox One through a Microsoft Account
Cancellations using Microsoft Account is possible being Xbox is a part of it.
- Registered to Microsoft Account. If already registered, enter the user ID and password by tapping the Login tab.
- Head to the Billing option and click on the Orders sections.
- Choose the order and hit the Cancel tab.
Cancel an Xbox Pre-Order using the Xbox Console
- Firstly, switch on the Xbox and click on the Login option.
- Next, hit the My games and apps section.
- Choose the See All option and then pick the Games tab.
- Look for the pre-ordered game.
- Click on Manage Game and hit on the Cancel Pre Order tab.
- Lastly, tap on the Confirm tab.
Cancelling an Xbox Pre-Order using Contact Support
If the above methods do not work you can directly reach the support team over the phone, email, or on the website.
Xbox Support:- | https://support.xbox.com/ |
Phone Number:- | 1-800-4MY-XBOX (1-800-469-9269) |
Website:- | https://www.xbox.com/ |
Keep your account details ready because you need to furnish the info when asked. Go through the instructions as the support team asks you to follow.
Cancel Xbox Pre-Order on the Xbox App
The Xbox Games of different series can be canceled on the app.
- You might have already installed the Xbox app on your device.
- Just tap on the app and move to the Library section.
- Select Games where a list of games will be available in front of your screen.
- Select the pre-ordered game from the Manage section.
- Now, click on the Cancel tab.
The above five methods are helpful for gamers who are willing to cancel the pre-ordered Xbox.
Conclusion
Canceling a pre-order on Xbox is simple when following specific steps. Whether using the website, mobile application, console, or customer support, understanding the game’s release date and Xbox policies is crucial for a smooth cancellation.
FAQs
Contact Support
On the website
Via App
Xbox one console
To request a refund, visit the Xbox Refund Request website,
Click on log in,
Next, locate the pre-order, and pick Request a refund option.
Provide necessary details for submission.
The duration to obtain a refund might differ depending on the type of payment method utilized.
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