Canceling Your Chipotle Order: A Step-by-Step Guide

Did you place the wrong order accidentally at Chipotle? Or there is a change in your mind where you realized you had to cancel the order? As you are here we can assume that you are looking for means to cancel Chipotle’s order. So we urge you to continue reading this blog to gain a thorough understanding of the cancellation policy.

How to cancel a Chipotle order: Overview:

Before heading toward the order cancellation method let’s have a quick overview of the key points on Chipotle cancel orders.

• Orders that are not started to be prepared attain eligibility to be canceled, if the bowls are assembled or wrapped then it’s considered too late for cancellation.
• Make the request for cancellation of the order at least 20 minutes before the pickup time to exempt cancellation charges.
• Eligibility for refund may vary depending upon the platform from which the order was placed.
• A confirmation of order cancellation will be sent to you through email, call, or notification through the Chipotle app.

Cancel Chipotle Order: Methods:

1. Through Website of Chipotle 
2. Through the Mobile Chipotle App
3. Cancel In-person
4. Cancel by contacting Customer Support Service

i. How to cancel a Chipotle order online through its Website:

To cancel through the website follow these steps:-

1. To start with visit at Chipotle.com. Tap on the ‘Sign In’ tab.
2. Fill in the username and password to log in to the account.
3. Select the ‘My Account’ section and click on the ‘Order History’ tab.
4. Scroll below locate the placed order and select it to review the details.
5. If your order is in ‘Being prepared’ status, a button on ‘Cancel Order’ will appear on the screen.
6. Hit on the link for ‘Cancel’ and confirm to finish the process.
7. Chipotle will send a confirmation on order cancellation through email or a pop-up message will appear on the screen on successful cancellation.

ii. How to cancel an online Chipotle order by using Chipotle App Mobile:

The steps to follow:-

1. Open the app of Chipotle on a mobile device.
2. Click on the ‘Profile’ tab to access the account.
3. Choose the ‘Orders’ section and click on the order to cancel.
4. If the order is in ‘Process’ status, then select the button on ‘Cancel Order’.
5. Then, confirm the cancellation by following the prompt on the screen.

iii. How to cancel Chipotle online order In-Person:

Order placed on Chipotle in person, then one must cancel it in the same manner.

1. Visit to the restaurant of Chipotle where the order has been placed.
2. Talk to the staff or cashier available there and let them know the desire to cancel the order.
3. Furnish them with the details of the order such as the order number, time, etc.
4. In case, the order preparation has not started, they can easily process the order to cancel.
5. Ask them to get you a confirmation on cancellation for records.

iV. How do I cancel Chipotle online order through Contact Customer Support:

Members can cancel the Chipotle online order by directly contacting its customer support service:-

1. Go through the email on order confirmation or the Chipotle app to get the contact number of customer support.
2. Dial the number provided for the customers and state the desire to cancel the recently placed order.
3. Furnish the agent with the order information such as the order number etc.
4. Make confirmation once the cancellation has been initiated successfully.

Chipotle canceled Refund Eligibility:

On making quick cancellations of Chipotle orders before pickup, no fee will be charged and refunds are generally initiated. Yet, the eligibility for a refund and its timeframes depend on how and where the order has been originally made.

Bottom Lines:

Here we aim to bring to you all the essential details on Chipotle’s canceled order. So make sure you have a thorough idea of its terms and also take note of the method through which the order has been placed as the same method must be followed while canceling the order. The refunds also rely on this. Also, note the status of preparation and timing cutoffs.

Chipotle cancels online order: Frequently Asked Questions:

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