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3 Tips for Cancelling Orders on TigerDirect

Published :- 14 February 2024 By Alessia Tummino

Ever needed to cancel an order once it has been placed? Many times people face situations where they are required to cancel the order which has been placed and isn’t required further. So if you desire to cancel your order on TigerDirect, here we are to assist you in dealing with it.

TigerDirect is an online retail corporation based in California that deals in computer software, hardware, gaming, and other electronic products for corporate and business buyers. The firm has been selling bulk products and the base of online customers has been remarkable in the past years. Customers love shopping from this online company to purchase the desired products. But sometimes one may need to cancel the made order. For a thorough knowledge of Cancel TigerDirect Order, continue reading this page till the end.

Can I Cancel the Order On TigerDirect?

Yes, orders placed on TigerDirect can be cancelled but note that cancellation methods are different. One cannot cancel the order from the website or App of TigerDirect.

So the means to cancel the order is through contacting the Customer Service Team and asking their assistance to cancel the order on TigerDirect.

Methods: TigerDirect cancels order:

TigerDirect orders can be canceled only with the assistance of the customer support team. There are three modes to contact the Customer Service of TigerDirect i.e.

  • Through ‘Contact Us’ Form
  • Via Email
  • Through the ‘Live Chat’ option.

How do you cancel TigerDirect order online through the Contact Form:

To reach the support team through the Contact Form follow these steps:-

  1. Go to the official website of TigerDirect.
  2. Select on ‘Contact Us’ Form which is at the bottom of the screen.
  3. Now, fill the form with the correct details as the information will enable the staff to connect to you and also state the issue by selecting the ‘Order Concern’ under the ‘Subject’ section.
  4. Then click on the ‘Submit’ button.
  5. On receiving the form, the support team will revert to assist in canceling the order.

How do I cancel an order on TigerDirect Via Email:

The steps to contact the team via email are:-

  1. Compose an Email stating a request for order cancellation.
  2. Include all the essential details of the order including the order number, phone numbers, registered email address, address of shipping, etc.
  3. Then, send the composed email to customerservice@tigerdirect.com.
  4. On receiving the email the staff will revert back to solve the issue through email with the steps on canceling the order.

How to cancel TigerDirect order through Live Chat:

The last option is to contact the support staff via the Live Chat option. Here it is on what you need to do:-

  1. Visit the page on TigerDirect.
  2. Next, select the option on ‘Chat Now’, to chat with the Support Staff.
  3. Continue to chat by stating the desire to cancel the order.

Note:- The TigerDirect Live Chat option is available from Mon-Fri from 6 A.M.- 6 P.M.

Refund: TigerDirect Cancel Order:

On TigerDirect, customers can receive a full refund, if the item is not used or damaged. Once the order has been received but the item is not liked or not needed, then customers can return the product easily. Products that are to be returned must be in good condition to get a full refund back in the account. 

* If needed, customers can also apply on ‘Exchange Product’ on the TigerDirect page.

Return Policy TigerDirect:

TigerDirect’s Return Policy states that one can return the non-defective items within 30 days of receiving them.

Bottom Lines: 

TigerDirect is the best option to buy electronic-related products. Yet, there may be times to cancel a placed order. One can expect easy returns of the products and full refunds on them. Thereby TigerDirect cancel an order simply reach out to the Customer Support Service of TigerDirect for guidance.

Frequently Asked Questions:

Is TigerDirect Legit?

With a rating of 3.59 from its 460 reviews, TigerDirect is considered to be legit for its majority customers.

Is there free shipping on TigerDirect?

No, at present there is no free shipping on
TigerDirect. Instead shipping charges differ from buyer to buyer relying on the package weight.

Can I Cancel the TigerDirect Order Over the Phone?

Yes, one can reach out to the TigerDirect support staff over the Phone by dialing 888-278-4437.

Does TigerDirect offer refunds on canceled orders?

Customers can receive refunds on canceled orders if the orders are returned in good condition.