How to Cancel a Depop Order Without Hassle

Have you mistakenly placed the wrong order in Depop and now searching for means on Depop to cancel the order? It is quite common to face this type of situation. So if you are one of those buyers or sellers looking for how to cancel a Depop order then this page is just for you. We urge you to continue reading this page till the bottom to attain a clear scenario as the answer to ‘Can you cancel a Depop order?’

Now without making any more delay let’s move to the main topic of this blog.

How to Cancel Order on Depop: Methods:

The cancellation process on Depop is quite straightforward and it can be achieved by using the process provided by the platform for its customers as a seller or a buyer.

How to Cancel Order on Depop as a Buyer:

Case I: How to cancel Depop order before it ships:

Order confirmed but has not been Shipped:-

The steps are:-

1. Go to the Depop app and click to open.
2. Next, select on ‘You’ section.
3. Now, hit on the ‘Purchases’ section to review the order history.
4. In the next step, from the displayed history list, locate the order in which one needs to cancel.
5. Click on the order and further hit the button on ‘Cancel Order’.
6. The last step is to confirm the cancellation to complete the order cancellation process.

Case II: The order has been Shipped:

The steps in such a situation are quite different. Here it is on what you need to do:

1. If the order has been shipped, then you need to receive the product.
2. Next, visit the ‘Depop Resolution Center’ and then open the request for return within 3 days of receiving it.
3. State the reason for returning the received product.
4. Now, return it to its seller.
5. Then, the seller of the item will then be bound to accept the request for return and will initiate the refund to you.

How to Cancel Depop Order as Seller:

Case I: Payment via PayPal:

The steps to follow are:-

1. At first, ‘Sign In’ to the account on PayPal.
2. Next, click the tab on ‘Activity’ and go through the history of your transaction.
3. Now, locate the transaction of the order you need to cancel.
4. Select the ‘Refund’ option in the transaction.
5. Type the amount to be refunded and also add a note for the product buyer.
6. Further, hit the button on ‘Refund’ to finish the process of cancellation of the order.

Case II: Payment Made Via Depop Payments:

The steps for these are:-

1. Firstly, go to the Depop app and then navigate to the ‘Sold’ window.
2. Now, locate the order for which you need to refund and click on the ‘Refund’ tab.
3. Select whether to initiate a partial or full refund.
4. Then, confirm the ‘Refund’ to finish the procedure.

Wrapping Up:

Thus, by now one can surely understand that the process on how to cancel an offer on Depop is quite simple but one must have knowledge on the correct order on its cancellation procedure. Users need to have a thorough understanding of the policies stated by Depop to avoid any sort of hassle like the $20 cancellation fee Depop at the time of canceling an order.

Can I cancel a Depop order: Frequently Asked Questions:

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