Learn How to Cancel Epoch Recurring Charges Quickly

Have you recognized the need to cancel the Epoch payment? Are the charges on the platform a matter of concern for you or it’s not fruitful as expected? Get into this article if you want to learn more on Epoch Payment cancellation.

Epoch Payment is the Internet Payment Service Provider (IPSP) which allows the members to perform online digital transactions.

Yet if one feels the desire to cancel Epoch payments here we state before you a brief scenario on ‘How to cancel Epoch payments and provide you with the required guidance on canceling an Epoch payment account at ease.

Epoch Cancel Payment: Methods:

Listed below are the methods that can be opted by the customers so as to cancel Epoch: 

i. Cancel online through the website

ii. Cancel Over Phone

iii. Cancel via an Email

iv. Cancel through Chat

Let’s look at these methods one by one in detail below.

i. How to cancel Epoch recurring payments via online:

The steps are:-

Step 1: At first, open the official website of Epoch on your device through any preferred web browser.

Step 2: Next, move to the ‘Billing Support’ section.

Step 3: Now, enter all of the information that is related to the account on Epoch.

Step 4: On next, tap the option on ‘Find My Purchase’.

Step 5: Follow the prompts displayed on-screen to continue with the cancellation.

Step 6: Further, an email will be sent as confirmation by the firm on the customer’s registered email ID.

ii. How to cancel payments on Epoch over the Phone: 

This method is considered to be one of the most suitable direct methods that can be opted to cancel. The  steps to follow are:-

1. Dial the Epoch Payment Customer Service and cancel the official phone number at 1-800-893-8871.
2. On getting the call responded, talk to the customer service staff regarding the desire to cancel Epoch membership.
3. Furnish all the details of the membership account like name, ID, registered email address, phone number, and so on to the staff inorder to avoid confusion at the time of locating the membership account.
4. Ask if you are eligible for a refund.
5. Further, ask the team to deliver you an email to confirm the cancellation of the membership account.

iii. How to cancel Epoch Recurring Payments by sending an email:

On Epoch payment cancellation by sending an email, here are the steps one needs to follow:

1. Compose an email from the registered email address with Epoch.
2. Next, under the subject tab, type as ‘Cancel Epoch Payment’.
3. Now, in the body section, mention the request to cancel the subscription. Provide the details that are related to the account such as name of the member, billing address, membership number, and the registered contact number and email address. Also, state if one is eligible for a refund.
4. Send the composed email to billing@epoch.com and remember to ask for a confirmation receipt in the email once the cancellation gets processed.

iv. How to cancel Payments on Epoch through Live Chat:

Here are the steps to cancel Epoch through Chat  that one must perform:-

1. First, visit the Epoch official website at https://epoch.com/ and locate the option for ‘Chat With Us’ by scrolling down the page.
2. Once you locate it, click to initiate the chat session. State your need to cancel the Epoch payment account with reason.
3. Now, furnish all the details of the subscription account as asked and enquire if there is any refund.
4. Remember to ask for confirmation of the cancellation of the subscription.

Penning Down:

Although Epoch aims to offer ideal and eco-friendly transaction services to its members, there might be some who may feel the need for Epoch payment solutions to cancel their membership. Whatever the reason might be, Epoch does not disappoint its members even if it is about cancellation. Just make sure to follow the instructions thoroughly to complete the process without any confusion. Still, if there is any doubt, feel free to get in touch with the customer service staff for a fruitful answer.

Frequently Asked Questions:-

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