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How to Cancel Your Deutschland Ticket: A Comprehensive Guide

Published :- 22 August 2024 By Alessia Tummino
How to Cancel Your Deutschland Ticket,

Being a frequent traveller you must have purchased the famous Germany Deutschland Ticket. But now as time passed, you have realized that keeping this subscription won’t be a kind of fruitful for you and decided to cancel it. Whether it is to cancel the Culture Deutschland Beispiele ticket or the subscription, having an idea of the terms and deadlines for cancellation may assist you in getting a refund on the unused portion of the money. Reading this article will surely help you to learn about the various means to cancel a Deutschland ticket and on refund.

Deutschland Ticket, D-ticket, or say 49 Euro based in Germany provides travelers with regional traveling services around Germany. It provides a monthly subscription charging a certain amount as a subscription fee. But as you are here, we could understand that you are looking to cancel your Deutschland Ticket subscription. So now without any delay, we shall move to the main concern of this page i.e. cancel the Deutschland ticket.

Deutschland Ticket Cancellation Rules:

  • Travelers buying tickets through the DB Navigator app or int.bahn.de can make free cancellations within 12 hours i.e. 720 minutes from purchasing the tickets. It means that a full refund will be initiated to the travelers for this type of cancellation.
  • On instant cancellation, it includes the additional services purchased at the time of buying the ticket like reservation of a seat, City Mobil, ticket insurance, and bicycle ticket, and individual cancellation of the components in the ticket is not permissible.
  • Vouchers used at the time of booking will be valid. 
  • On eCoupons, no refunds are initiated.

Cancelling Deutschland Ticket Subscription: Methods:

There are different methods through which travelers can proceed with canceling Deutschland tickets. They are:-

  1. Through int.bahn.de customer’s account
  2. Via DB Navigator account
  3. Cancel Online

The methods have been discussed in detail below:-

 i. How to cancel Deutschland ticket subscription through the int.bahn.de account:

The steps to follow are:-

  1. At first, visit at int.bahn.de and then log in to the account.
  2. Next, navigate to the ‘My Tickets’ tab and click to open.
  3. In the next step, activate the instant cancellation option and then select the ‘Cancel Now’ button.
  4. Now, hit the button on ‘Cancel Now’ once again to confirm.
  5. Finally, the process of instant cancel gets completed and a message will pop up on the ticket as ‘Ticket canceled’ successfully.

ii. How to cancel Deutschland ticket in DB App:

Here are the steps for canceling a Deutschland ticket via the user DB Navigator App:-

  1. Open the DB Navigator account with the login credentials.
  2. Locate the ‘My tickets’ tab and select to open.
  3. Now under the ‘Further actions’ section, click on ‘To cancellation’ so as to activate instant cancellation.
  4. Next, choose the ‘Cancel’ button.
  5. Further, hit the option on ‘Cancel’ one more time to complete the process. A message such as ‘Ticket canceled’ will pop up on the screen.

iii. How to Cancel the Deutschland Ticket via Online: 

For BVG cancel a Deutschland ticket online here it is what you need to do:-

  1. Visit to the Ticket Portal page:- https://int.bahn.de/en/offers/regional/deutschland-ticket.
  2. Enter the details correctly that are prompted on-screen.
  3. Thoroughly go through the instructions that appear on the screen to complete the cancellation process successfully.

Can I get a refund on the canceled Deutschland Ticket:

If you desire to cancel the purchased tickets and wish to get the money back then follow these steps to get a refund on the tickets:

  1. Visit at:- https://int.bahn.de/ the website of Deutsche Bahn.
  2. Next, log in to the account with the required credentials.
  3. Locate the ‘My subscriptions’ section.
  4. The subscription ticket 49-euro will appear on the screen.
  5. Hit on the ‘Cancel’ tab.
  6. Choose the date on which one needs to cancel.
  7. Further, follow the instructions displayed on the screen to complete the process.

Wrapping Up:

Thus, we came to the end of this topic and we hope that you have certainly been able to gain a clear scenario on Deutschland Ticket cancellation and on refunds as well. Make sure to review the terms and conditions stated by it to avoid hassle at the time of cancellation. You can even contact its customer support team through the Contact Page for any assistance and doubts, just remember to enter the correct details so that the support team can reach out to you without any hassle.

Deutschland Ticket Cancellation: Frequently Asked Questions:

Can I cancel the Deutschland Ticket?

Yes, customers can cancel Deutschland Tickets between the 10th of a month and the end day of the same month.

Can I exchange my Deutschland Ticket?

No, Deutschland Tickets are non-exchangeable but the tickets can be cancelled.

When to cancel Deutschland Ticket?

To avoid any additional fee, customers need to cancel the ticket within the stipulated time as mentioned on its terms i.e. within the 10th of a month till the end day of that particular month.

What is the payment method used for a refund?

Refunds on Deutschland Ticket are initiated through the same payment mode that was used by the customers at the time of buying the tickets.