Did you feel a bit fishy after placing an order on StockX or have now changed your mind and want to cancel your StockX order? If you have made up your mind on StockX cancel order then you have just arrived on the right page.
StockX is a digital market platform that is similar to that of the stock market for commodities such as streetwear, sneakers, and other collectibles.
Through this article, we bring to you the methods on how to cancel an order on StockX and the process to pursue. So make sure you thoroughly go through this page till the bottom for a clear understanding of your queries related to canceling your order from StockX.
Can you cancel a StockX order: Methods:
You need to keep in mind that StockX does not provide the direct option of canceling. However, the cancellation relies upon whether the placed bid order has been processed or not.
How to cancel a StockX order before the Bid is Accepted:
Here are the steps one must follow on how to cancel an order on StockX before it is Accepted:-
- First, visit the official website of StockX at https://stockx.com/ through the preferred web browser on your device.
- Locate and click the option on ‘Log In’ by filling in the details of the account such as email ID and the account password.
- Next, click on the ‘My Account’ tab, situated on the right upper side of the displayed page.
- Now, select the tab on ‘Buying’, where all the purchases made by you will appear on the screen.
- In the next step, under the Buying section, hit the option on ‘Current’. It will show the bids that are still under the acceptance process.
- Then under the ‘Current’ section, look for the desired order that one needs to cancel.
- Lastly, click on the icon of ‘Trashcan’, situated next to the price of the order to complete the process of cancellation.
Can you cancel the StockX order before it ships:
In case, one doesn’t find the StockX order which is required to be canceled under the Current section, the reason might be either the bid is in pending status or the order has been already accepted.
Under such circumstances, one can choose to perform any of these below-mentioned means:-
1. To Contact Customer Support of StockX:
The foremost thing one can choose to pursue after the order has been accepted is contacting the support team of StockX. One can get in touch with the StockX customer support staff through any of these options:
- Email: support@stockx.com
- Over Phone: (313) 343-1228
2. To Reach out to the Bank:
The other method to follow is to contact the bank and make a request to stop the specific payment.
* Upon doing this, StockX might either suspend or ban the user for the future which seems to be a drawback.
3. Reselling The Received Product:
If the order has been accepted and the product is shipped, in such cases reselling the product is another option.
Penning Down:
Cancel order on StockX is not a simple process yet one can accomplish it in simple steps if the order has not been accepted. By following this manual, you can actually organize the order placed on the StockX platform. Remember to check properly the order details before proceeding to cancel and this ensures you are canceling the correct order. Besides, it’s worth remembering that orders that have been accepted or shipped are quite difficult to undo, so make sure you are particular about the decision before verifying the cancellation.
If you are still worried about the order cancellation, contact the Customer Support Service staff of StockX for further assistance.
Frequently Asked Questions:
Yes, one can cancel a StockX order but it depends on certain conditions.
StockX orders which have been placed but have not been accepted can be canceled easily through the official website. Whereas StockX orders that have been accepted or shipped can be canceled by contacting the support staff or directly through your bank or say reselling the product once the shipped order has been received.
One can get in touch with the StockX support staff either by Phone (313) 343-1228 or by sending an email to support@stockx.com.
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