How to Cancel Your Ulta Order: A Step-by-Step Guide

Placed an order with Ulta Beauty but have instantly changed your mind? Ulta allows its customers to cancel the placed order under certain conditions.

Ulta Beauty is a popular chain of various American retail stores that specialize in an enormous range of different beauty products, including skincare, cosmetics, haircare, bath and body, and fragrance.

In the same manner, it also provides options to cancel Ulta orders. So make sure to continue reading the article thoroughly until the end to attain a clear view of canceling Ulta orders.

Points to Remember how to cancel an Ulta order

Here are some of the important points one must keep in mind before proceeding to Ulta cancel the order.

• Orders using the Online mode once shipped to your home need to be canceled within one hour of placing them. Please contact the service center via chat, text, or phone as soon as possible in order to cancel. If it’s after business hours, texting is the fastest way to reach the service help center.
• The online purchases for in-store pickup and same-day delivery are processed right away, so cancelling these orders is not always possible due to their urgency.
• If you are unable to cancel the booked order, you can choose to accept the delivery and after that follow the return procedure using the options – in person at the store or by mail.
• If you need to cancel because you didn’t use your coupons, reach out to the Ulta customer center to explore other options.

Can I cancel an Ulta order:

Only pick-up store Ulta Beauty orders can be canceled. The orders that have been placed online are allowed to cancel by contacting the support team of Ulta within a time limit of 1 hour from placing the order.

Methods to cancel Ulta order:

The methods to pursue are as follows:-

i. Via Email

ii. Through Phone

iii. By sending a Text

iv.  Through Chat

The methods along with the steps have been discussed in detail below.

i. How to cancel an Ulta Order by sending an Email:

To cancel by sending an email, here are the steps one needs to follow:-

1. Compose an email from the registered email address with Ulta.
2. Next, under the subject tab, type as ‘Cancel Ulta subscription’.
3. Now, in the body section, mention the request to cancel the subscription. Provide the details that are related to the account such as the name of the member, billing address, membership number, and the registered contact number and email address.
4. Send the composed email to JSmith@ulta.com and remember to ask for a confirmation receipt in the email once the cancellation gets processed.

ii. How to cancel an order on Ulta over Phone:

Go through the below-mentioned steps to cancel the Ulta pick-up order over the Phone:

1. Make a call at Ulta Beauty membership cancellation phone number at 1-866-983-8582, through the registered phone number.
2. In response by the representative, talk about the desire to cancel Ulta’s subscription.
3. Furnish information that is related to the subscription account such as name, billing address, and phone number along with the membership ID.
4. Getting the account the rep will cancel the membership on the member’s behalf from the company side.
5. Finally, a confirmation email will be sent to the registered email address upon successful cancellation of the subscription.

iii. How to cancel orders on Ulta by sending a Text:

The other easy option is for Ulta…. cancel an order by simply sending a Text Message. So to cancel through Text, the steps are:

1. Write a text requesting the Ulta Beauty support team to cancel the order and send it to 309-650-8582.
2. Provide the information of the account such as the name, contact number, etc, so that it becomes easy for the support team to locate it.
3. Upon canceling the order, a confirmation text or email will be sent to you as an acknowledgment of the request for cancellation.

iv. How to cancel an order on Ulta through Web Chat:

To cancel through Chat you need to follow the below-mentioned steps:

1. At first, visit:- https://www.ulta.com/ the website of Ulta Beauty, and locate the option for ‘Chat With Us’ by scrolling down the page.
2. Once you locate it, click to initiate the chat session. State your need to cancel the subscription with reason.
3. Now, furnish all the details of the subscription account as asked.
4. Remember to ask for a confirmation on the cancellation of the subscription.

Ulta Order Cancel Refund:

Upon acceptance of the request made for cancellation, the refund process will be initiated by Ulta.

Since only orders through store pick-up are being canceled, the refund on cancel Ulta pick up order may take approximately 5 to 10 business days to be processed.

The refund will be issued in the payment mode which was used at the time of purchasing the order. 

Penning Down:

Hope, you have got an idea of the methods on how to cancel an Ulta credit card online. However, not all platforms follow the same return policies. There are distinct policies available to different platforms for exchanges, returns, and refunds. It is advisable to go through the terms and conditions of the company for detailed answers to your inquiries. Additionally, you can reach out to customer support and further clarify any uncertainties, allowing you to proceed with the return or exchange request.

Frequently Asked Questions:

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